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User FAQ
1 - After making the request, how long does it take to have my VM available?
Deployment time may vary depending on the infrastructure you have (i.e network bandwidth, virtualization server capacity and load), and on the complexity of the configuration (number of VMs and applications to be deployed). Typical deployment of a configuration with two VMs and a few applications, should be done on a standard system within two hours. It will however be faster than deploying any system from scratch.
2 - Will I receive information that my request has been accepted and I have my VM available (e.g. by email)?
TBC...
3 - Can I request to install extra applications to the baseline setup of my VM?
You may request to the administrator to change the configuration of the baseline (i.e add or removing applications, or changing their configuration). If this is done to an exsting VM, it will be modified according to the new configuration (TBC).
4 - Can I install extra applications to the baseline setup of my VM myself?
Yes. However, you must have sufficient privileges on the VM's operating system to install an application, just like a user would on a regular machine.
5 - Can I use a software license in my machine that is already installed in the VM of another user?
Provided that the software license is bound to the machine (VM) and not the individual, you may use it once you have access to that VM (through VM sharing). You may not use it in a VM of your own, though.
6 - Can I have two different VMs with different OS connected to each other (for example, one Windows machine exchanging data with a Linux machine)?
Two different VMs can communicate with each other as long as they are on the same network, just like two normal machines would.
VIRTU can also define, at configuration time, that specific applications will communicate with each other on two different VMs. For example a database server VM and a client VM can be configured at pre-deployment stage, to be ready to communicate with each other upon deployment.
7 - Is it possible to have a hypervisor installed to virtualise a different OS over the one I have in my VM?
Theoretically this is possible, however, the performance will be limited by your third-party virtualisation infrastructure's characteristics.
8 - How can I exchange files from my PC to my VM?
TBD...
9 - Is it possible to drag and drop files in my VM?
Drag and drop features are currently not supported.
10 - Can I contact the Administrator through VIRTU (e.g. to report a problem)?
Yes, an internal feedback messaging mechanism is available to contact other users or administrators.
11 - Are there some default configurations available or do I need to specify it every time I want to make a request?
Each assembly comes with pre-defined configuration values. You may, however, define new values for the parameters allowed by the administrator.
12 - Is there a list of applications I can chose to be installed in my VM? If yes, how can I ask a VM with an application that is not on the list?
No. Applications are chosen by the administrator and saved in Virtual Machine configuration templates (Assembly Configurations). You can choose from the available templates and configure application parameters during the request. An internal message/email mechanism is available for suggesting new Virtual Machine templates to the administrator.
13 - Can I have access to Virtual Machines belonging to other users?
Yes. Virtual Machines can be shared between users. Sharing is done by the VM's owner.
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